Call 41: Sabino tries to stop being self-employed

TRANSCRIPT · Call 41 · 6 min 12 s

"Sabino Etxenike, tiler. I'm calling again about deregistering." "Milagros Cuadrado, Taxpayer Services. I have the file here. To process the deregistration you need the certificate showing you are up to date with payments." "I'm not up to date because you keep charging me the self-employed contribution." "Correct." "And you charge me the contribution because I'm not deregistered." "Correct." "So where's the way out?" "I cannot advise you. I can only answer what you ask me." "Then ask it for me." "I cannot ask myself."

[four seconds]

"Mr Etxenike, if you were to ask me whether there is a deferral of the debt that suspends the certificate requirement, I would have to tell you that there is, and I would have to send you the form. But you have not asked me." "Is there a deferral of the debt that suspends the certificate requirement?" "There is. I'm sending it right now. And don't call this number again, Mr Etxenike — tomorrow they move me to another department."